Privacy Policy

1. Who we are

This site, GharKundli, is operated by Sudha Realty (“we”, “us”), as part of our Absolute Transparency Initiative. This policy explains what personal information we collect when you use this site, why we collect it, and who else sees it.

2. What we collect

• Your name, mobile number, and the reason you told us you’re using the service (at signup).
• A record that you consented to be contacted, including when and the IP address it was given from.
• Your device’s location — only if you tap “Near me” to find nearby projects. We never access your location without that explicit action.
• Which projects and reports you’ve viewed or unlocked, and when. Each report you download carries your name, part of your mobile number and a report ID, so a copy can be traced back to the account it was made for.
• The WhatsApp number you give us if you ask for a report on WhatsApp.
• What you enter in our calculators when you’re logged in, such as your monthly income and existing EMIs in the loan eligibility tool, and any project you ask us to look up that isn’t in our search.
• If you join a project’s buyer community: your role (interested, owner or builder’s representative), the document you upload to verify it and the details on it (for owners this can include your flat, price and purchase date), whether you agreed to be connected with other owners, and the messages and files you send our team. These are kept private — never shown to other members — and deleted if you ask.
• If you buy the home-buying plan: what you tell us you’re looking for (budget, areas, size, timeline and anything else you note), your shortlist, site visits and their outcome, whether you booked a home, and any refund request with the declaration that comes with it.

We do not collect or store your payment card details. When you pay for a report, that is handled directly by our payment processor, Razorpay — we only receive confirmation that a payment succeeded.

3. Why we collect it

• To create your account and verify your mobile number.
• To generate and deliver the reports you request, including by WhatsApp if you ask for that.
• To enforce the free/paid report limits described in our Terms of Service.
• To follow up with you about our services, if you’ve consented to being contacted.
• To verify buyer-community members and reply to their messages, and to alert our team quickly when a message is urgent.
• To deliver the home-buying plan: arranging visits, and registering your name and number with the builders of projects on your shortlist, which you agree to when you buy the plan.
• To process refunds, and to stop reports being resold or passed off as someone else’s.

4. How your reports are made

Our reports are compiled from MahaRERA’s public records for the specific project you search for. Parts of the report — including document summaries and the written verdict — are generated using Anthropic’s Claude AI, which processes the project’s public MahaRERA data to produce that text. Your personal information is not used to make reports. The one place our AI reads something personal is the buyer-community document check described in Section 5.

5. Who else sees your information

• Razorpay — processes your payment directly; we never see or store your card/UPI details.
• Anthropic — processes project data to help generate report content, and reads buyer-community documents you upload to check them before our team verifies you. Anthropic does not use this data to train its models.
• Google (Sheets, Drive and Gmail) — used internally by our team: to track leads and report requests, to back up generated reports, to keep buyer-community records (member lists, messages and uploaded documents), and to email our team alerts about urgent community messages. These are our own internal business records, not shared publicly.
• PostHog — analytics that help us understand how the site is used (which pages get visited, where people run into trouble). We identify you there only by an account number: your name and mobile number are never sent, and session recordings hide everything you type and all text shown on screen.
• Our SMS provider — to send your one-time login codes.
• Builders of projects on your shortlist — only if you buy the home-buying plan: we register your name and number with them as our client, as the plan explains before you pay.

Some of these services (Anthropic, Google and PostHog) may process your information outside India. We do not sell your personal information to anyone.

6. How long we keep it

We keep your account and activity records for as long as you have an account with us, or as needed for our business and legal records. You can ask us to delete your information at any time — see Section 7.

7. Your rights

You can ask us what information we hold about you, ask us to correct it, ask us to delete your account and data, or tell us to stop contacting you, by contacting us using the details in Section 10.

8. Security

We take reasonable steps to protect your information, but no online service can guarantee absolute security.

9. Changes to this policy

We may update this policy from time to time. The “Last updated” date above will change when we do.

10. Contact us

Phone: +91 82918 91020
Email: hello@gharkundli.com